Meet the customer’s expectations: this is the inspiring principle ProGold followed to increment its quality system according to the UNI EN ISO 9001:2001:2008.
From this point of view the organization is structured in order to:

• Supply a product/service faithful to the customer’s expectations
• Guarantee a systematic approach to the company conditions of quality

A certified company, according to the ISO 9001 regulations, grants the customer a service and a product in accordance with the conditions established in conformity with the aims of certification. The perception the customer has of the final product/service supplied is periodically tested and compared to its expectations. The chance for improving begins right here.