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A Qualited System on Customer’s disposal Meet the customer’s expectations: this is the inspiring
principle ProGold followed to increment its quality system
according to the UNI EN ISO 9001 : 2000.
From this point of view the organization is structured in
order to:
- Supply a product/service faithful to the customer’s
expectations
- Guarantee a systematic approach to the company conditions of
quality
A certified company, according to the ISO 9000 regulations, grants
the customer a service and a product in accordance with the
conditions established in conformity with the aims of
certification. The perception the customer has of the final
product/service supplied is periodically tested and compared to its
expectations. The chance for improving begins right here. From the Quality HandbookThe main aim of ProGold is to reach top quality performance for our
products and services with the lowest costs. Up to now, ProGold has
used cutting-edge technology to achieve its targets, and will
continue to base its future policy on this purpose.
ProGold staff is made up of very skilled, clever and trained
people, to exploit all the available human resources in the best
way.
ProGold business guidelines have been conceived to win the trust
and confidence of our customers: that’s why our staff has
created and improved a customer support service based on a
well-equipped and always updated laboratory. It is managed by very
skilled people who improve and enhance their knowledge day by day,
thanks to internal know-how and external rewarding experience,
coming from constant connection and interaction with
customers.
ProGold has promoted and supported this laboratory in order to
exploit knowledge and to create the right input to develop new
items. When we show these new projects to customers, we feel
encouraged to improve already existing items and to create new
ones. With all this in mind, our company has decided to apply the
rules of UNI EN ISO 9001. To reach our targets, ProGold relies on a
modern computerized network, to manage all its activities. related topics» our mission
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