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Claims


Why are they so important?
The goal we are trying to achieve for ages is to guarantee our Customers the maximum satisfaction, supplying products and services of very high qualitative standards. Being aware of the necessities of the Customers and pay attention to their advice is of great importance in order to meet our target.

The form available on-line allows to convey straight away possible discontents and dysfunctions. It is a further source playing a significant role that draws to our attention suggestions and advice to improve our products adjusting them to your expectations.

We are very thankful for your collaboration
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CRM (Customer Relationship Management)
Improvement of the CRM system for a better relationship management with Customers.

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 How to access the service
You can find E-support on-line service in the Intranet area. To open a ticket and get in touch with ProGold laboratories, please register on this website.

  Please take the time to register.   Have you already registered?

Please take the time to register.
When your registration is completed, you will be able to take advantage of all free on-line services that ProGold has set at your disposal, e.g.:

» ask for technical assistance
» access the Knowledge Base
» make a complaint
» request a master-alloy project

  

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